I’m Paul Tomlinson. I’ve spent 30 years in the IT industry, including founding Mirus, an IT services business I grew to 100+ staff and £12m revenue before exiting in 2019. Now I mentor UK MSP owners to grow recurring revenue, mature their operations and plan for what comes next.
A young MSP grown from roadmap to £500k in under 18 months
An established MSP grown from £1m to £5m revenue
Recurring revenue added in six months
Clear goals for the business and for you, with a plan to hit them.
Pricing models, third-party services and the shift to repeatable income.
Structure, roles, service desk and KPIs that let the business run without you.
My first business closed within a few years because it didn’t have recurring revenue — a hard lesson. The second, Mirus, grew past 100 people and £12m, won awards along the way, and I exited in 2019. I bring both lessons to every MSP I work with.
Years in the IT industry
Employees at my MSP
Annual revenue
Exited the business
Tell me a little about your MSP.
NDA and questionnaire first, then a deep-dive into the business and your ambitions.
I write it up and present it back, then we agree how to work together.
An MSP mentor works alongside the owner of a Managed Service Provider to set clear goals, spot risks and improve how the business sells, prices and delivers. I bring the experience of founding Mirus, growing it to 100+ staff and £12m revenue and exiting in 2019, and help you apply those lessons to your own MSP.
Owners of UK MSPs at different stages, from young businesses building their first recurring revenue to established £1m+ MSPs planning to scale, acquire or exit.
The Strategic Partner option is £1,500 + VAT a month and the Quarterly option is £850 + VAT a month, both with a three-month initial commitment and then month to month. Ad-hoc support is £250 an hour or £1,750 a day.
Every engagement starts with a Getting Started Session. We sign an NDA, you complete a short questionnaire, and we review your ambitions, risks, structure, pricing and performance. I then write up an action plan and present it back to you.
Both. Meetings can be held in person or over Microsoft Teams, and ad-hoc advice is available by phone or email.
Yes. Some of the MSPs I work with are growing with an eye on acquiring others, while others are building towards an exit. Having built and exited my own MSP, I can help in either scenario.
The monthly and quarterly options have a three-month initial commitment, then continue month to month. Ad-hoc support has no ongoing commitment.
Not ready for mentoring yet? The book covers the principles I use with every MSP I coach — a good place to find some direction.